cefa believes in treating everyone in the way in which we would like them to treat us – honestly and fairly, with courtesy, consideration, sympathy and understanding – and with due regard to ethical business standards.

All those with whom cefa communicates and conducts business should know and understand cefa’s beliefs, operating principles and code of conduct.

Scope of Code

This Code applies to the conduct and behaviour of all cefa Board Members and staff – and to anyone else whilst operating in the name, or under the auspices, of cefa – in their daily activities, business dealings and inter-personal relationships.

Basic Principles

Every cefa stakeholder, director and staff member is required to behave and conduct operations at all times responsibly, ethically and in terms of commonly applicable moral, contractual and general legal obligations in respect of:

• the laws of the country or countries in which cefa is operating;
• all suppliers and service providers;
• all other stakeholders, directors, staff and their families; and
• all interested parties as well as the general public at large.
  

cefa supports promotion of the educational and welfare enhancement aims of the country, including achievement of United Nations and local Millennium Goals, in the achievement of a better life for all.

Our Business Ethics

cefa people will at all times act and behave within a concept of utmost good faith, characterised by integrity, reliability – and a commitment to promote as far as possible the welfare of everyone, avoiding damage or harm to others. cefa people will not differentiate or prejudice anyone on the basis of race, gender, faith or background. In turn cefa expects that those with whom cefa deals will operate and behave with similar commitment.

Our Stakeholders, Suppliers & Service Providers

cefa will at all times:

• honour all contractual obligations – subject to force majeure;
• aim to develop, where appropriate, mutually beneficial long term relationships;
• act with mutual respect for the confidentiality of operating information;
• treat with all suppliers and service providers impartially on an arms length basis, with prompt payment for all goods and services correctly delivered;
• provide mechanisms for – and participate in – the effective resolution of disputes or difficulties;
• never knowingly accept, or condone acceptance of, any financial or other inducement that may be construed as impairing or prejudicing their ethic of doing business fairly, honestly and impartially.

Our Legal Commitment

cefa people will obey the laws of the land – and cooperate with all relevant supervisory and regulatory bodies of the country or countries in which cefa is operating. Unresolved moral disagreement with any such laws or regulations may lead to withdrawal of cefa activity from the country, area or activity in question.

Our Staff Code

• cefa subscribes to the principle of fair and equitable employment for all, without differentiation on the grounds of race, gender, disability, religion or political beliefs.
  
• cefa seeks to remunerate everyone fairly according to their market value and their contribution to the operation and development of cefa and its aims.
  
• cefa endeavours at all times to create a safe and harmonious work environment;
• cefa looks to provide training and development opportunities and counselling to all staff appropriate to cefa and individual personal abilities, needs and aspirations.
• Within the principle of individual contribution capability as the main determinant for career development, cefa will, where reasonable, take additional measures to improve the prospects of those who are historically, educationally and/or physically challenged.
• Above all, cefa believes in treating all staff with dignity, respect and courtesy. In turn, cefa expects each stakeholder, director and staff member to treat all colleagues in the same way.

Our Public Conduct

cefa recognises a commitment to corporate social responsibility, especially in the context of education and creating a better life for all. Therefore cefa will at all times:

• communicate openly, honestly and with integrity;
• not knowingly mislead in our marketing and advertising;
• not deliberately or knowingly abuse public trust; and
• treat all members of the public with dignity, courtesy and consideration.

Contravention & Remedy

Should cefa discover – or should it be brought to our attention – that any cefa director or member of staff has in any way apparently contravened the cefa Code of Conduct, appropriate action will be taken to:

• discipline and, if necessary, suspend or remove from office any stakeholder, director or staff member proven beyond reasonable doubt to have contravened the Code;
• remedy and make good any damage caused by any established contravention;
• if appropriate, revise and improve the Code to help obviate any repetition of such contravention.
  

cefa will at all times treat with utmost confidentiality any Code contraventions reports sources – and will take seriously any meaningful and well-intentioned contributions from anyone aimed at improving cefa’s Code of Conduct and its observance.